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Consumer issues
Where will the meter be put? The choice of meter location is a matter for the companies. Some companies prefer to fit a meter inside, others prefer meters to be installed in a boundary box outside the house. Installing a meter is free provided that the costs are reasonable. Reasonable expenses include providing the meter, its installation, reinstatement costs (putting the property back to a reasonable condition), and, for internal meters, the cost of an outreader – where the company considers this to be necessary. An outreader allows the company to read the meter without entering the property. Your company may offer you a choice of meter location if you are prepared to meet any additional costs over and above the reasonable expenses of installing a meter in the companies' preferred location.  |
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