I have bought a property with a meter that I do not want. What can I do?

This site uses the UK Government AccessKeys system	Protecting consumers, promoting value and safeguarding the future Skip Menus
	What's new \| Publications \| Media centre \| Price review \| FAQs Update alerts \| Consumer issues \| Site map \| Competition \| Contact us


Advanced Search \| Help

Consultation responses

Consumer issues

Sustainable development

Water resources

Ofwat home > Ofwat key work areas > Consumer issues

Charges and bills	Your rights and responsibilities	Your point of view	Having problems paying your bill
Useful contacts	Meters	Water resale	Your water company

I have bought a property with a meter that I do not want. What can I do?

Customers moving into properties with water meters cannot have the meter removed and must pay for their water on a metered basis. (The Water Industry Act 1991, section 144B, amended by the Water Iindustry Act 1999).

Meters

Other FAQs

Water meter savings calculator

(Excel - 397Kb)

How do I get a meter installed?

Where will the meter be put?

How quickly will the company fit a meter?

Can my water company refuse to install a meter?

How will I be charged if my company cannot fit a meter?

Can a company insist that I pay by meter?

I have bought a property with a meter that I do not want. What can I do?

Can I claim assistance with my water bills?

Disclaimer & Privacy Statement