There are leaks on the park home site and I think I'm paying for leaked water. What should I do?

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There are leaks on the park home site and I think I'm paying for leaked water. What should I do?

Your re-seller is normally responsible for fixing leaks on the site's pipework. If you think there are leaks, you should discuss this with your re-seller. If there is significant leakage on a site, your local water company may ask the re-seller to fix any leaks.

Water resale

Other FAQs

What happens if my re-seller has overcharged me?

I'm in dispute with my re-seller. Can Ofwat help me?

Can I have a meter installed if I am a resale customer?

There are leaks on the park home site and I think I'm paying for leaked water. What should I do?

My re-seller is charging me a maintenance charge. Can they do this?

I live on a site which is also occupied by commercial customers and holiday homes. How do I know that I am not paying for their water?

My re-seller includes my water charge within my rent/pitch fee. How do I know what I'm being charged for water?

Can my re-seller charge me an extra amount for VAT or inflation on top of my water bill?

Do these rules apply in Scotland or Northern Ireland?

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