Water Supply Licensing
This site uses the UK Government AccessKeys system
Ofwat Logo


Advanced Search  |  Help
   
      
         
selected item Water Supply Licensing
            
            
            
            
            
            
            
         
         
         
         
         


New competition opportunities in the water industry:
Water supply licensing


These web pages are dedicated to providing you with all you need to know about water supply licensing (WSL) competition.

If you are a business customer, licensee or appointed water company then there is a dedicated page introducing you to the new regime. If you are a potential licensee and want to find out more about making an application, please fill in the enquiry form. We can tell you what information you need to put together a good application.

All the documents you need are located in this area of our website, just click on WSL publications on the left-hand side to find those that apply to you. If you need more information on any aspect of the new competition opportunities you can contact us by sending an email to WSL query or by telephoning 0121 625 1408.

We publish a WSL bulletin that contains updates on what's happening on all aspects of WSL competition including key dates and essential contacts. If you wish to receive future copies direct to your inbox, please send an email to irene.marnell@ofwat.gsi.gov.uk.

Background

From 1 December 2005, non-household customers who are likely to be supplied with at least 50 megalitres of water a year at each premises have been able to benefit from the new regime. If eligible they may be able to choose their water supplier from a range of new companies entering the market.

If you think you may be eligible to choose your water supplier, please get in touch with us (Ofwat) or CCWater (formerly WaterVoice). We can help you work out if you are eligible and give you information to help you review the opportunities available.

New companies will be able to supply water to eligible customers once they have a licence from us. They can do so in one of two ways:
  • A retail licence – a water supply licence that authorises the holder to purchase a wholesale supply of water from an appointed water company and use its supply system for the purpose of supplying water to the premises of customers.
  • A combined licence – allows the holder to introduce water into an appointed water company's supply system and to supply the water to customers at eligible premises.

Existing water companies who are appointed under the WIA91 can take part in competition by setting up associate companies. Their licence will allow them to operate anywhere in England and Wales except in the supply region of their associate water company.

In order to supply customers, licensees need to gain access to appointed water companies' supply systems. All appointed water companies have to comply with our guidance on providing access. This means developing access codes that follow our guidance and template and publishing indicative access prices. They must also deal properly with any applications for access made by licensees.

We have powers to consider queries and make determinations about some aspects of the new WSL regime. For more information about this, please see our WSL determinations procedure.

go to top of page


© Crown copyright

Disclaimer & Privacy Statement