Water resources: Customers' views
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selected item Water resources
Ofwat home > Ofwat key work areas > Water resources

Legal
Legal		 Our role
Our Role		 Customer Views
Customer Views		 Planning
Planning
Restrictions
Restrictions		 Metering
Metering		 Saving Water
Saving Water		 Leakage
Leakage

Customers' views

  • It is important for us to be aware of what customers think about key issues like drought and water restrictions. We undertake regular market research to find out customers' views. We commission our own work, as well as working in partnership with other organisations such as CCWater, Defra and Water UK.
  • We also monitor the results of work carried out by water companies and other organisations.

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