Who can opt for a meter?
This site uses the UK Government AccessKeys system
Ofwat Logo


Advanced Search  |  Help
   
      
      
      
      
      
      
      
      
      
      
      
selected item Water resources

Legal
Legal
Our role
Our Role
Customer Views
Customer Views
Planning
Planning
Restrictions
Restrictions
Metering
Metering
Saving Water
Saving Water
Leakage
Leakage

Who can opt for a meter?


Since 1 April 2000, household customers have been able to choose to have a water meter installed free of installation charge under the Water Industry Act 1999.

Tenants, as well as homeowners, can take advantage of this provision, unless their tenancy agreement is for less than six months. In some cases, however, tenants will need their landlord's consent in order to have a meter fitted internally, for example where alterations to plumbing are required.

Some companies provide free optional meters to non-domestic customers who wish to move from unmetered to metered charging. Other companies will charge for this. However, companies generally require all non-domestic properties to be metered and if this is the case, they may not charge a business customer for installing the meter on a compulsory basis. Non-domestic customers should contact their company to find out the current policy. Click here to find contact details of water companies including their website addresses.

For more information on metering please see our information note.

go to top of page

Other Links

   Water meter savings calculator

   Can customers be compulsorily metered?

   Can I be refused a meter?

   If I have a meter installed how will my bill be calculated?

   If I pay for what I use, do I need to be careful with how much water I use?

   What are areas of water scarcity?

   What are 'assessed charges'? If a company is unable to fit a meter how will I be charged?

   Who can opt for a meter?

   Why isn't there universal metering?

   Will I benefit from having a meter fitted?

© Crown copyright

Disclaimer & Privacy Statement