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Customers' bill increases
How can I reduce my bills? You could save money by switching to a meter. About 70% of households in England and Wales do not have a water meter. Their bills are based on the rateable values of their homes and not on the amount of water they use. About 30% of households do have a meter. Their bills are based on the amount of water that they actually use. Many customers who do not have a meter (especially those people who do not use much water or who live in homes with a high rateable value) would pay less if they had a meter. If you are one of those customers and you want to find out whether you could save money, speak to your water company. It will be able to work out how much you could save. If you decide to switch to a meter, your water company will fit one at your property for free, unless it is impractical or too expensive to do so. If this is the case, your water company should offer you an assessed charge. If you think that your bill is higher with a meter than it would have been without one, you can go back to an unmetered basis of charging as long as you do this within 12 months of switching. If you are already on a meter, you may be able to save more money by doing simple things like turning off the tap when cleaning your teeth. The Waterwise website at www.waterwise.org.uk has more useful tips on saving water in the home.  |
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