Competition FAQs

05/05/06  How can businesses change their water supplier? 05/05/06  Does the water supply licensing regime apply to wastewater and effluent? 05/05/06  Will the Government reduce the 50 megalitres threshold in the near future? 05/05/06  I supply water to third parties via a private system – do I need to apply for a water supply licence? 05/05/06  If I use more than 50 megalitres of water per annum will I automatically be eligible to switch supplier? 05/05/06  Where can I find out how much water I use? 05/05/06  We are a new business and do not know how much water we will be using – does that exclude me from the new regime? 05/05/06  Will Ofwat regulate new licensees in the same way as the appointed water companies? 05/05/06  Will Ofwat get involved in areas of dispute relating to the new water supply licensing regime? 05/05/06  Will my water quality be affected if I change supplier? 05/05/06  How much money can I save? 05/05/06  How will the Guaranteed Standards Scheme operate under the new WSL regime? 05/05/06  I believe I am eligible – what are my next steps? 05/05/06  I am a business customer but not eligible to change supplier. What action can I take to reduce my water bills? 05/05/06  Will there be more competition in the future? 05/05/06  How many inset appointments have you made? 05/05/06  What is self-lay? 05/05/06  Does Ofwat have any powers for handling disputes and appeals about self-lay and requisitioning? 05/05/06  Where can I find other information?