Miscellaneous

Assessing Capital Maintenance Requirements workshop, Birmingham, 10 May 2006 13/07/06 Assessing the benefits of reducing the risk of flooding from sewers 05/08/04 Report commissioned by Ofwat from Flood Hazard Research Centre at Middlesex University (PDF - 813Kb) Capital maintenance relative efficiency modelling workshop, Birmingham, 11 July 2007 11/07/07 Cost or benefit?: a discussion of the merits of a cost benefit review of the EC 1980 drinking water directive 30/11/93 By Maggie Bosanquet. Available from Ofwat Library Customer Research 2004: Survey of customers affected by sewer flooding  05/08/04 Report commissioned by Ofwat from Research by Design (PDF - 405Kb) Debt & disconnection figures 2002-03 25/07/03 Debt & disconnection figures 2003-04 19/08/04 Debt and disconnection figures 2004-05 11/10/05 Updated: 14 October 2005 Debt and disconnection figures 2005-06 13/10/06 Debt and disconnection figures 2006-07 19/09/07 (PDF - 120Kb) Debt and disconnection: report on company progress in implementing guidelines and review of disconnection figures 1995-96 14/08/96 Available from Ofwat Library Delivering the national environment programme 2000-05- prospects for completion in 2005 23/01/04 (PDF - 114Kb) Development of the water industry in England and Wales 27/01/06 (PDF - 772Kb) Disposal of land by appointed companies: guidance note 04/04/96 Rev ed DWI/Ofwat joint serviceability study: review of drinking water quality aspects relating to infrastructure and non-infrastructure assets 09/05/01 (PDF - 278Kb) Estimating the benefits of sewer flooding control 05/09/03 Report by David Pearce, commissioned by the National Audit Office (PDF - 393Kb) Expenditure and incentives 31/07/07 Flooding from sewers: response to consultation 25/09/02 (PDF - 240Kb) Future levels of demand and supply for water [Ofwat occasional paper 1] 10/11/94 Leakage of water in England and Wales 30/05/96 Available from Ofwat Library Letter to stakeholders: changes to our organisational structure 25/07/07 Linking service levels to prices 13/02/02 (PDF - 244Kb) Ofwat statement on the June 2007 flooding in Hull 18/03/08 Ofwat statement to the planning inquiry for the appeal by Thames Water Utilities Ltd of the rejection of planning permission for land at Beckton sewage treatment works 05/06/06 (PDF - 157Kb) Patterns of demand for water in England and Wales 1989-1999 28/09/00 (PDF - 101Kb) Patterns of demand for water in England and Wales. Annex 1: Distribution input [water and sewerage companies] 28/09/00 (PDF - 197Kb) Patterns of demand for water in England and Wales. Annex 1: Distribution input [water only companies] 28/09/00 (PDF - 292Kb) Patterns of demand for water in England and Wales. Annex 2: Weather patterns 28/09/00 (PDF - 52Kb) Paying for water: a time for decisions. Statement by the Director General of Water Services 05/12/90 Available from Ofwat Library Profit sharing 25/09/97 RD 15/04: Customer research 2004: Survey of customers affected by sewer flooding 05/08/04 Report on the investigation into the Mid-Kent supply interruptions in the Kemsing-Plaxtol area 19/10/99 (PDF - 217Kb) Review of guidelines for dealing with customers in debt: Pre-consultation discussion paper - Covering letter 12/04/06 Review of guidelines for dealing with customers in debt: Pre-consultation discussion paper 12/04/06 (PDF - 110Kb) Services for disabled or elderly customers: response to consultation 12/03/01 (PDF - 59Kb) Services for disabled, chronically sick or elderly consumers – guidance to companies 29/05/08 Revised May 2008 (PDF - 40Kb) Special agreement register 2004-05 06/05/04 Special agreement register 2005-06 02/12/05 Updated November 2005 Special agreement register 2006-07 22/11/06 Updated November 2006 Special agreement register 2007-08 02/11/07 Updated November 2007 Special agreement register 2008-09 13/05/08 The Environment Agency 2005 water efficiency awards 29/04/04 (PDF - 154Kb) Water and sewerage services during the summer 2007 floods 13/12/07 (PDF - 196Kb) Water efficiency initiatives: good practice register 2006 16/11/06 (PDF - 282Kb) Water efficiency initiatives: good practice register 2007 22/08/07 (PDF - 250Kb)