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PN 15/03 | 28 April 2003 |
MEMBERS RE-APPOINTED TO WATERVOICE SOUTHERN |
Philip Fletcher, the Director General of Water Services, has re-appointed four members to WaterVoice Southern from 1 May 2003. They are:- Mrs Jan Gray
- Dr John Lawrence
- Mr James Macdonald
- Commander Peter Watts
Commenting on the appointments, the Chairman, Richard Sturt, said:
"I am delighted with these re-appointments. All four members have made a great contribution to the work of WaterVoice Southern and to the interests of the customers whom we represent. Their knowledge and experience will be invaluable in the coming months as we prepare for the Ofwat price review and the changes in the field of customer representation arising from the Water Bill."
Notes To Editors
1. WaterVoice Southern represents the interests of customers of Southern Water, Portsmouth Water, South East Water, Folkestone & Dover Water and Mid Kent Water.
2. WaterVoice Southern is one of ten WaterVoice Committees (the Ofwat Customer Service Committees set up under the Water Industry Act 1991 by the Director General of Ofwat). There are nine WaterVoice Committees in England and a Committee in Wales.
3. WaterVoice:
- Investigates and resolves complaints;
- Makes sure that the companies are aware of, and responsive to, concerns about the range and quality of services available; and
- Represents customers' interests to the Director General so that he can take customer concerns into account in making his decisions.
4. Biographical details on all members of the Committee are attached.
5. These appointments fall outside the remit of the Commissioner for Public Appointments but the Director General acts as if the Commissioner's Code of Practice applied.
6. Members are part-time and unpaid, but expenses may be claimed. Members come from a broad range of backgrounds and are appointed in a personal capacity based on their skills and experience to represent all water customers and not as the representative of a particular interest group.
7. In reviewing WaterVoice membership, the Director General aims to give new people with fresh ideas the opportunity to represent customers' interests, while still maintaining continuity and experience. He reviews and appoints members in consultation with the Committee Chairman. Members are appointed for a term of up to three years, and are eligible for re-appointment.
MEDIA ENQUIRIES TO THE WATERVOICE COMMITTEE MANAGER, KAREN GIBBS ON: 020 7831 4790
WaterVoice press notices are available on the internet and can be found on Ofwat's home page at www.ofwat.gov.uk
WaterVoice Southern
Membership as of 1 May 2003 Chairman
Dr Richard Sturt
Solicitor; Consultant with Mowll and Mowll . Formerly solicitor to the Dover Harbour Board, HM Coroner for East Kent, Chairman of Invicta Radio; Board Member of the Civil Aviation Authority and Lecturer on the Management of Disasters and Civil Emergencies; author of a book on the Collision Regulations; Director, East Kent Hospitals NHS Trust; Director of Ashford Radio; presently Registrar of Canterbury Diocese; Governor of the Kings School,Canterbury; Governor of Canterbury Christ Church University College; Director of the Canterbury Theatre and Festival Trust; (first appointed 1 October 2001; time commitment eight days per month; remuneration £20,531 p.a.).
Members
Mr Michael Andrews
Former Treasury Officer/Personnel Manager at Dungeness 'A' Power Station; considerable previous managerial experience with ILEA, the GLC and the LCC; Chairman of Governors, Sellindge Primary School;
Governor of the Channel High School; Justice of the Peace; Member of the Independent Education Appeals Tribunal; (Kent) (first appointed 14 December 2001)
Mrs Brenda Cross
Self employed retailer. Freelance customer services assessor; escort for children with special needs; former secondary school teacher and Youth & Community Co-ordinator; (Hampshire) (first appointed 1 May 1999).
Ms Jacqueline Dabnor
Educational Consultant. Senior Primary Project Associate/Associate Tutor at Canterbury Christchurch University College; Ofsted Inspector; Complaints Convenor for Kent Primary Care Agency; Former Headteacher; Justice of the Peace, Canterbury & St Augustine Bench; (Kent) (first appointed 14 December 2001).
Mrs Margaret Ginman
Managing Director and Company Secretary, Hendal Light Engineering Ltd. & Hendal Lighting Ltd; Council of Management of the Consumers' Association; (East Sussex) (first appointed 12 June 1996).
Mrs Jan Gray
Freelance Training Consultant with a background in Public Health education; professional interests encomass communication and customer service; appointed Justice of the Peace in 2002; (West Sussex) (first appointed 1 May 2000).
Ms Janet Hill
Energy Conservation Officer, Swale Borough Council; Education Support Service Worker, UNICEF. Former Grants assessor for Children's Promise/Comic Relief; former VSO worker, Africa, involved in food & water economics; (Kent)(first appointed 18 December 2001).
Dr Alan Holmes
Director of own consultancy firm, Holmes Partnership. Former Chairman of Mid-Surrey DHA; former Director of Leatherhead Food Research Association; Secretary & Treasurer, CPRE Kent; Treasurer, CPRE South East England Group; Chair, East Kent Council for Voluntary Services; (Kent) (first appointed 14 December 2001).
Mrs Lynn Judge
Independent Occupational Health and Safety Adviser; registered general nurse and midwife; Justice of the Peace; Registered Safety Practitioner; (Hampshire) (first appointed 17 June 1996).
Mr Michael Knill
Retired Chartered Engineer. Former Divisional Manager for Southern Water; former Colonel, Commander Engineer Specialist Pool, Royal Engineers (V); (Kent) (first appointed 1 May 1999).
Dr John Lawrence
Former Director of the Brixham Environmental laboratory (ICI now Zeneca); former member, South West Water Authority; former Director, South West Water plc (now Dennon); (Sussex) (first appointed 30 April 1994).
Mr James Macdonald
Senior Lecturer in Law, University of Brighton Business School; Examiner, Trading Standards Institute; Member, Postwatch South East England Committee; Member, Rail Passengers Committee Southern England; Non-Executive Board Member, Port of Shoreham Authority; Governor, Hove Park School & Sixth Form Centre;(East Sussex) (first appointed 1 May 2000).
Mr Terence Mullard
Retired Chartered Engineer. Former senior Engineer with numerous private and public bodies, including the BSI, the National Water Council, and the MOD; former activities include commissioned service in REME (TAVR) and 25 years as a scout leader; currently Branch Secretary of local Royal British Legion branch; (Kent)(first appointed 11 December 2001).
Mr Richard Parsons
Oil & Gas industry analyst/researcher with Douglas-Westwood Associates; part-time lecturer Christchurch University College Business School. Former maths teacher, London & Rome and former full-time professional
singer; (Kent) (first appointed 14 December 2001).
Mr Anthony Pomeroy
Retired Pharmaceutical Research Chemist; Magistrate and member of Canterbury Bench Training & Development Committee; Member of Kent Probation Board; Adviser at local Citizens Advice Bureau and former
member of Canterbury Prison's Board of Visitors; (Kent) (first appointed 11 December 2001).
Cdr Peter Watts
Chartered Engineer; fellow of the Institute of Marine Engineers; Member of Institution of Nuclear Engineers; Consultant in Nuclear Safety and Emergency Planning; (Hampshire) (first appointed 1 May 1998).
Mr John Wheeler
Retired Police Officer and Head of Training, Police Training Centre, Ashford; former Royal Marine; Member of the Institute of Personnel and Development (Kent) (first appointed 8 January 2002).
Miss Joanna Wood
Freelance Communications Consultant specialising in the horticulture industry and freelance journalist; recent work for DEFRA and commercial companies; currently training to be a Further Education lecturer; Member of the Institute of Horticulture, Member of the Guild of Agricultural Journalists; (Kent) (first appointed 14 December 2001).
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