WSL 09/05: Workshop on customer transfer protocol

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Ofwat home > Ofwat key work areas > Competition > Water Supply Licensing

WSL 09/05

24 August 2005

Dear Colleague

WSL: WORKSHOP ON CUSTOMER TRANSFER PROTOCOL

We would like to invite you to attend a stakeholder technical workshop on the water supply licensing customer transfer protocol (CTP). The workshop will be held as follows:

Date	Friday 23 September 2005
Time	9.30am to 3.45pm with registration at 9am
Venue	Lakeside Conference Centre, Aston University, Birmingham, B4 7ET (Direction map enclosed)

This technical workshop will allow stakeholders to learn more about our CTP. In particular, through breakout groups there will be an overview of, and detailed discussions on, the processes and procedures within the CTP. Copies of the draft CTP will be circulated to attendees ahead of the workshop.

There will be five breakout groups running concurrently in the morning and afternoon. Attendees will have the opportunity to attend three of the five breakout sessions. The breakout groups will be on the following areas:

Overview of the transfer process, timetable and objection/rejection rules
Role of appointed water companies in the CTP
High level explanation of the data dictionary
Technical details of the data dictionary
Review of the erroneous transfer and disputed transfer meter reading processes

To confirm attendance and specify your preferred breakout groups, please complete the attached confirmation form. A downloadable version is available from our website at www.ofwat.gov.uk, which you can email or fax to Sarah Johnson at sarah.johnson@ofwat.gsi.gov.uk or 0121 625 1346. Please return this form no later than Wednesday 14 September 2005.

Yours sincerely

Beryl Brown
Head of Competition Policy

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